BNDL Services

(800) 552 2489‬

BNDL Services

Call Now
  • Senior friendly support

Independent Account And Customer Support

Dedicated support helping individuals and families confidently manage their utility accounts.

Get Started
Senior Friendly Text Slider
BNDL Services is an independent customer support provider. We are not a utility company and are not affiliated with utility providers or government agencies. Customers purchase customer support services from BNDL Services. BNDL does not collect, hold or transmit utility payments. Customers pay their utility providers directly.

BNDL Services provides independent customer support and administrative assistance to individuals who need help understanding account information, reviewing statements, navigating online portals, organizing documents and managing routine account related tasks.

Connecticut
Maryland
Massachusetts
Michigan
New Hampshire
New Jersey
Ohio
Pennsylvania
Rhode Island
Connecticut
Maryland
Massachusetts
Michigan
New Hampshire
New Jersey
Ohio
Pennsylvania
Rhode Island

Account Information Review

We help customers review account information and understand statements, notices, fees and account activity.

Online Account Assistance

Step-by-step assistance navigating customer portals, locating documents and understanding account settings.

Administrative Assistance

Help organizing account information, completing routine forms and preparing questions for the appropriate service provider.

Document And Notice Assistance

We help customers understand notices and organize important account documents and deadlines.

New Service Setup Guidance

We provide general assistance with understanding the information and steps involved when establishing or transferring a service account.

Customer Support Guidance

Personalized assistance for customers who need help understanding account-related information and deciding what questions to ask their provider.

What Your Payment Covers

  • Your payment to BNDL Services is exclusively for the customer support and account assistance services described in your selected plan.
  • BNDL Services does not sell electricity or natural gas and does not collect, hold, process or transmit utility payments.
  • Any utility or service provider payments are made directly by the customer to the applicable provider.

Support That Fits Your Needs

Clear, simple plans to help you manage bills, stay on top of deadlines and get expert support whenever you need it.

  • Essential Support

For customers needing basic account support and guidance.

  • Essential Benefits

✅ One account information review

✅ Statement/document explanation

✅ Up to 30 minute support session

✅ Online portal guidance

✅ Identifying questions or discrepancies

✅ Follow-up summary

$85/One time fee

  • Get 10% Off Your First Service $76.50
Get Started
  • Advanced Support

For customers needing detailed support and multiple account reviews.

  • Advanced Benefits

✅ Up to 2 account reviews
✅ Detailed account information review

✅ Document and notice assistance

✅ Priority phone and email support

✅ Up to 45 minute support session

✅ Understanding account options

$165/One time fee

  • Get 10% Off Your First Service $148.50
Get Started
  • Premium Support

For customers needing comprehensive account support and detailed assistance.

  • Premium Benefits

✅ Review of up to 5 utility bills
✅ Detailed analysis and savings tips

✅ Account discrepancies and next steps

✅ Detailed usage and cost information
✅ Up to 60 minute support session

✅ Priority support and dedicated rep

$285/One time fee

  • Get 10% Off Your First Service $256.50
Get Started

How BNDL Services Works

An easy to follow process that provides clear guidance and reliable support at every step.

Purchase

Select and purchase the support plan that fits your needs.

Support Session

Connect with our support team to discuss your account.

Confirmation

Receive confirmation and details about your service.

Service Delivery

Receive the purchased support and guidance.

Follow-up

Get a summary and any additional guidance needed.

Understand Your Account With Confidence

Utility bills and account information can sometimes be difficult to understand. BNDL Services provides independent support to help customers review information, understand charges, organize account details and prepare questions for their service provider.

  • Review current charges and billing structure
  • Review available account information and options
  • Receive reminders and assistance before due dates
  • Manage your utility accounts with confidence
Call Now

Frequently Asked Questions

No. We are an independent, third-party support service and are not affiliated with any electric or gas provider.

We help explain bills, guide you through your utility account, set up reminders, assist with suppliers and provide support with forms and online portals.

We provide guidance and support. Payments are made directly by you through your utility’s official payment methods.

Yes. Your information is handled securely and used only to provide the support you request.

Refund eligibility depends on whether the purchased service has started or been substantially delivered. Please see our Refund and Cancellation Policy for details.

That’s okay. We guide you step by step over the phone and keep everything simple.

Our service is ideal for seniors who want clear explanations, help avoiding missed deadlines and peace of mind managing their utility accounts.

Get Help With Your Bill


Need Help With Your Account?

Our friendly support specialists are here to help you understand account information, review statements and notices and navigate online account services, clearly and confidently.

(800) 552 2489‬